Medepad takes privacy seriously. This policy explains how we collect, use and protect personal data.

Memos AS, Erich Mogensøns vei 38, 0594 Oslo, is the data controller for personal data relating to our users. For patient data, we act as a data processor.

Customer data

Name, contact information and payment information

Usage data

IP address, browser and device information

Health data

Processed only in real time and not stored permanently

• Provide and operate the Medepad service
• Secure transcription and medical record documentation
• Customer service and support
• Billing

Processing is based on:

• GDPR Article 6(1)(b): contract
• GDPR Article 9(2)(h): healthcare
• Consent where required

Audio recordings and summaries

Automatically deleted after 24 hours

Other data

Stored as long as needed for the purpose or required by law

We use encryption, access controls and secure data storage with Microsoft Azure in Norway/the EU.

You may request access, correction, deletion and restriction of processing. Send requests to info@medepad.com.

Send privacy questions to info@medepad.com.